Terms of Service

1. Acceptance of Terms

By accessing or using DrivOQ, you confirm that you are at least 18 years old, have the authority to enter into this agreement on behalf of your business, and agree to comply with these Terms and all applicable laws. These Terms apply to all users of the platform, including company owners, administrators, dispatchers, and drivers.

2. Description of Service

DrivOQ is a cloud-based limousine and ground transportation management platform. The Service includes booking management, driver dispatch, driver mobile application, client booking portal, automated notifications, analytics, invoicing, and related features described on our website. We reserve the right to modify, suspend, or discontinue any feature at any time with reasonable notice.

3. Account Registration and Security

You must create an account to use DrivOQ. You agree to:

• Provide accurate, complete, and current account information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized account access
• Accept responsibility for all activity that occurs under your account
• Not share your account credentials with unauthorized parties

4. Subscription and Billing

5. Acceptable Use

You may use DrivOQ only for lawful purposes related to managing your ground transportation business. You agree not to:

• Use the Service to engage in fraudulent, deceptive, or illegal activities
• Attempt to gain unauthorized access to any part of the Service or its infrastructure
• Use automated tools to scrape, harvest, or extract data from the platform
• Transmit malicious code, viruses, or any content intended to harm
• Violate any applicable law or regulation, including privacy laws
• Use the Service to send unsolicited commercial communications
• Resell, sublicense, or otherwise transfer access to the Service without written permission

6. Intellectual Property

All software, design, trademarks, and content that makes up the DrivOQ platform is owned by us or our licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to use the Service for your internal business purposes during the term of your subscription. This license does not include the right to copy, modify, distribute, sell, or create derivative works based on our platform.

7. Your Data

You retain ownership of all data you enter into DrivOQ, including client information, booking records, and business data. We do not claim any intellectual property rights over your data. You grant us a limited license to process and store your data solely for the purpose of providing the Service. You can export your data at any time and request deletion upon account closure.

8. Service Availability

We aim to provide reliable service, but we do not guarantee uninterrupted availability. DrivOQ is currently in beta, and the platform may experience downtime for maintenance, updates, or unforeseen technical issues. We will make reasonable efforts to notify you of planned maintenance in advance. We do not provide a formal Service Level Agreement (SLA) during the beta period.

9. Limitation of Liability

To the maximum extent permitted by applicable law, DrivOQ and its team members shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of revenue, profits, or business opportunities
• Data loss or corruption
• Service interruptions or downtime
• Actions of third-party service providers

Our total liability to you for any claim arising out of or related to the Service shall not exceed the amount you paid to us in the three months preceding the claim.

10. Termination

You may cancel your subscription and close your account at any time. We may suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or fail to pay your subscription. Upon termination, your access to the Service ceases. We will retain your data for 90 days after termination, during which you may request an export, after which it will be deleted.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Service shall be resolved in the courts of Ontario, Canada.

12. Changes to Terms

We may update these Terms from time to time. When we make material changes, we will notify you by email at least 14 days before the changes take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree with the updated Terms, you must stop using the Service before the effective date.

13. Contact

For questions about these Terms, contact us at: