Frequently Asked Questions

DrivOQ is an all-in-one limousine and ground transportation management platform. It combines booking management, AI-powered dispatch, a branded client booking portal, driver mobile app, invoicing, client CRM, payroll tracking, and analytics — all in one place.

DrivOQ is designed for limo companies of all sizes — from owner-operators running a single vehicle to fleets of 50+ cars. It serves black car services, airport transfer companies, corporate ground transportation providers, and wedding transportation specialists.

Yes. DrivOQ is now available. You can start your 7-day free trial immediately at our pricing page — a card is required at signup and auto-charges Starter when the trial ends, but you can cancel anytime before that. Most companies are fully set up in under 10 minutes.

DrivOQ is an all-in-one limousine management platform built specifically for ground transportation companies of all sizes — from owner-operators to 50+ vehicle fleets. It includes an AI business assistant, smart auto-dispatch, a branded booking portal, quote follow-up automation, invoicing, client CRM, and driver payroll — all in one place with affordable multi-tier pricing.

DrivOQ is designed for limo companies of all sizes, from owner-operators running a single vehicle to fleets of 50+ cars. There are no minimum vehicle or driver requirements, and pricing scales affordably regardless of fleet size.

The AI assistant is available on Professional and Business plans. It understands your business data so you can ask questions like 'How many bookings do I have today?' or 'What is my revenue this month?' and get instant answers. You can even create bookings, assign drivers, and manage your fleet through conversation.

Auto-dispatch automatically finds and assigns the best available driver for each booking using a smart scoring algorithm that considers driver proximity, rating, workload, vehicle match, and more. You can customize the scoring weights or turn it off entirely.

Yes. You get a branded booking portal that you can embed on your website or share as a direct link. Clients can book rides, view pricing, and track their driver.

Yes. Set up daily, weekly, bi-weekly, or monthly recurring rides. DrivOQ automatically creates the bookings for you and assigns drivers based on your dispatch preferences.

Yes. Create professional PDF invoices from completed bookings, email them directly to clients, and track payment status. Batch invoicing is available for corporate accounts.

Drivers share their location in real-time through the mobile app. You can see every active driver on a live map, track ETAs, and automatically notify clients when their car is approaching.

Yes. When a potential client requests a quote, DrivOQ automatically sends a sequence of follow-up emails and/or SMS messages to convert them into a booking. You can customize timing, messaging, and even offer automatic discounts.

Yes. DrivOQ has dedicated booking types for both airport pickup (arrivals) and airport drop-off (departures), each with specific fields for flight number, terminal, and airline. This keeps your airport bookings organized and easy to dispatch.

Yes. DrivOQ lets you create multiple bookings linked to the same occasion (wedding, prom, gala, etc.) and view them all together on the calendar. Each driver gets their own route and status updates through the mobile app, and you see all vehicles on the dispatch map in real time.

Yes. Drivers use our dedicated mobile app (iOS and Android) for real-time dispatch. The management dashboard is fully responsive and works great on tablets and phones.

Every DrivOQ plan includes booking management, real-time dispatch, driver mobile app, invoicing, and more. The AI assistant is available on Professional and Business plans only. Higher tiers also increase your monthly booking limit and AI message capacity.

Yes. Every plan includes a 7-day free trial. A card is required at signup; your chosen plan auto-charges when the trial ends. You get full access to all features during the trial — cancel anytime before it charges and you will not be billed. During the trial, bookings are capped at 200.

Limo software pricing varies widely. DrivOQ offers competitive multi-tier pricing with no per-transaction fees. All plans include unlimited drivers and vehicles. Starter includes 400 bookings/month, Professional includes 1,500 bookings/month. Start with a 7-day free trial — card required at signup, cancel anytime before it charges. Visit the pricing page to compare plans.

We accept all major credit cards and process payments securely through Stripe. You can also invoice clients directly through the platform.

Yes. DrivOQ is purpose-built to replace spreadsheets and manual processes. You get automated scheduling, real-time driver tracking, a client booking portal, and professional invoicing — all from one dashboard. Most companies are fully set up in under 10 minutes.

Absolutely. DrivOQ uses enterprise-grade security including encrypted connections (TLS), row-level security on all database tables, secure authentication, and regular security audits. Your data is hosted on industry-standard cloud infrastructure.

Your historical data stays where it is — you do not need to migrate it into DrivOQ unless you want to. Going forward, all new bookings, clients, and trips are managed in DrivOQ. Most operators find that within a month, they only need DrivOQ for day-to-day operations.

Most companies are up and running in under 10 minutes. Add your vehicles, invite your drivers, set your rates, and publish your booking portal — the onboarding wizard walks you through every step.

Visit our pricing page, choose a plan, and start your 7-day free trial. A card is required at signup — cancel anytime before the trial ends and you will not be charged. The onboarding wizard walks you through setup in about 10 minutes.

Yes. You can add clients manually through the dashboard. The process is straightforward and most operators have their client list set up within the first day.

The DrivOQ onboarding wizard takes about 10 minutes to complete. You add your vehicles, set your pricing rates, and publish your booking portal. You can import your existing client list during setup. Most limo owners are fully operational on DrivOQ within the first day.