Role-Based Team Access for Your Dispatch Office
Give each person on your team exactly the access they need. DrivOQ uses role-based permissions across owner, admin, dispatcher, and accounting roles — with office seats included by plan and drivers always unlimited.
DrivOQ organizes your team by role so everyone sees exactly what they should — and nothing they shouldn't. The owner has full control over the account, including company identity, pricing, integrations, and billing. Admins get broad operational access to run day-to-day operations. Dispatchers focus on bookings, the live dispatch map, and driver status, without access to billing or company settings. Accounting roles work with invoicing, payments, and payroll reporting, without touching operational controls.
Drivers are never counted as seats — "unlimited drivers" and "no per-driver seat fees" apply on every plan, and seat allowances apply only to office roles. Starter and Professional both include up to 5 office seats per role across admin, dispatcher, and accounting. Business is unlimited.
Adding a team member takes under a minute: enter their email, choose their role, and send the invite. The new member receives an activation email and is operational as soon as they set their password. You can deactivate a seat at any time and re-enable it later — useful for seasonal staff and contractors.
What’s included
Related features
Team Management & Roles
Invite dispatchers and admins by email, set their roles, activate or deactivate accounts, and control what each team member can see and do.
managementActivity Log & Audit Trail
Every booking change, driver update, and client edit is logged to an audit trail — with expandable change details and long-term archival.
managementAnalytics Dashboard
Monitor revenue trends, booking volumes, driver performance, and client activity from a single analytics dashboard — with KPI cards and filterable charts.
managementDriver & Vehicle Compliance
Track license, insurance, and inspection expiry dates for every driver and vehicle — with automated alerts before documents expire.
managementDriver Payroll
Track driver earnings, commissions, tips, and deductions across bi-monthly periods — with an approval workflow before payroll is finalized.
managementVehicle Management
Manage your entire vehicle fleet in DrivOQ — categories, custom pricing, availability, maintenance status, and compliance documents all in one place.
Frequently asked questions
How many team members can I add?
Drivers are always unlimited. Office seats are the same on Starter and Professional: up to 5 seats per role across admin, dispatcher, and accounting. Business is unlimited.
What can each role do?
The owner controls the whole account, including pricing, integrations, and billing. Admins have broad operational access. Dispatchers focus on bookings, the dispatch map, and driver status. Accounting roles handle invoicing, payments, and payroll reporting. Each role only sees the areas it needs.
Do office seats differ between Starter and Professional?
No. Both plans include the admin, dispatcher, and accounting roles with up to 5 seats each, and the owner always keeps full control of the account. The two plans differ only in how many bookings a month are included.
Can I give temporary access to a contractor?
Yes. Add them to an available seat with the appropriate role, then deactivate that seat when their engagement ends. Deactivation is immediate, and the seat can be re-enabled later if needed.
Ready to streamline your operations?
DrivOQ gives you everything you need to manage bookings, dispatch drivers, and delight clients, all in one place. Get started today.